Privacy Policy

Last Updated: July 16, 2026

Silvestre Tile & Stone Inc. ("Silvestre Tile," "we," "our," or "us") values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, request an estimate, or communicate with us by phone, email, or text message.

Information We Collect

We may collect:

Name
Phone number
Email address
Property address
Project details
Photos you provide
Communication history
Any other information you voluntarily submit

How We Use Your Information

We use your information to:

Respond to inquiries
Schedule appointments
Provide estimates
Perform contracted services
Send appointment reminders
Send project updates
Send invoices and payment reminders
Provide customer support
Improve our services

SMS Communications

If you provide your mobile phone number, you consent to receive text messages from Silvestre Tile & Stone Inc. regarding:

Appointment confirmations
Appointment reminders
Estimate updates
Project updates
Customer support
Billing notifications

Message frequency varies depending on your project.

Message and data rates may apply.

For assistance, reply HELP or contact us directly.

You may opt out of receiving text messages at any time by replying STOP to any message.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party providers that help us operate our business, including:

Scheduling software
Payment processors
Customer communication platforms
Marketing service providers

These providers are required to protect your information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your information (where legally permitted)

Please contact us using the information below.

Contact Information

Silvestre Tile & Stone Inc.

Website: https://www.silvestretile.co

Phone: 774-487-9846

Email: contact@silvestretile.co

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.